STTQ Qualifications
Soft Tissue Therapy Qualifications


Level 4 Diploma in
Sport and Remedial Clinical Massage
Level 5 upgrade to
Soft Tissue Therapy

Qualification No: 001/2

Date registered: 1st September 2026

Soft Tissue Therapy Qualifications (STTQ) is the accrediting body specialising in this sector.

As a small organisation, STTQ does not yet operate with the level of administrative infrastructure required for Ofqual recognition. However, it has independently developed robust accreditation systems and quality assurance processes which align with the Ofqual recognition criteria.

STTQ is a pioneer in Sport and Remedial Massage and Soft Tissue Therapy education, with its roots dating back to 1989. It has developed an unmatched depth of expertise in understanding the professional standards and clinical competencies required within this specialist field.

 

Introduction

This qualification has been developed by the UK’s most experienced team of clinical practitioners and educators. It teaches a hands-on therapy that can safely and effectively treat people from all walks of life who are suffering with chronic musculoskeletal pain and minor injuries. The training also includes Sports Massage as well as using massage to support people suffering a range of medical conditions.
It has evolved in response to changes in modern public healthcare. Traditionally, Physiotherapist treated chronic musculoskeletal pain and minor injuries using hands-on treatment techniques. But this has now changed into a predominantly exercise-based profession with little or no manual treatment. But the need for skilled hands-on therapists to treat the vast number of these conditions remains as great as ever.
The techniques we teach here, and use in treatment, are all inherently very safe and they do not require a degree level of academic training. This qualification is the first in the UK to train therapists to provide a treatment in the private sector that is becoming ever-less available in the public sector.
The Level 4 qualification provides an ideal professional entry level with a pathway to more advanced clinical skills through the Level 5 upgrade qualification. This can be taken as a follows-on or at a later date over time.  For further career development, therapist often go on to train in Osteopathy and this qualification is well recognised by the universities that deliver these qualifications.
Training centres can choose to deliver the Level 4 qualification only, and their learners can upgrade to level 5 through other STTQ centres. They can also deliver the full Level 5 qualification only.
This qualification, and the therapy it teaches, mostly attracts adult learners who bring prior life experience and, in most cases, existing sector knowledge. These learners are best suited to intensive part-time training programmes with practical skills taught through direct contact classes at local training centres and guided home practice outside the classroom. The underpinning knowledge is taught through home study with the STTQ online coursework programme.

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Training Centre and Qualification Approval

All training centres must meet both centre and qualification approval requirements and receive formal approval from Soft Tissue Therapy Qualifications Ltd (STTQ) before advertising or delivering this qualification.

Training centres are required to enter into a formal approval agreement. This agreement represents a binding commitment by the Head or Principal of the centre to comply with all STTQ requirements and quality assurance standards. Failure to comply with the terms of the approval agreement may result in:

  • Suspension of certification
  • Withdrawal of centre approval
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Centre Resources and Requirements

Training centres must ensure the following requirements are in place prior to offering this qualification:

  • Suitable premises with safe and well-maintained equipment
  • Tutors who:
    • Possess the required qualifications and clinical experience to deliver the qualification content
    • Are approved by STTQ
    • Have a minimum of five years’ clinical experience for lead practical skills tutors
    • Are supported by additional (assistant) tutors for practical classes exceeding 12 learners
  • Administrative systems that adequately support learners, and STTQ processing, throughout the timeframe of the qualification
  • Assessment processes conducted in accordance with STTQ guidelines, including appropriate reasonable adjustments for learners with additional needs
  • Effective appeals and complaints procedures
  • Full compliance with the Equality Act 2010

For full details see, Training Centre Policy.

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Qualification structure

Unit

Unit title

Level

NLH

Level 4 Diploma in Sport and Remedial Clinical Massage

1

Anatomy and Physiology for Soft Tissue Therapists

4

100

2

Sport and Remedial Clinical massage techniques

4

100

3

Clinical assessment (part 1)

4

75

4

Sport and Remedial Clinical treatments

5

125

5

Rehabilitation (part 1) and Lifestyle advice

4

50

6

Professional Business Practice

4

50

Level 5 (upgrade) to Soft Tissue Therapy

7

Clinical assessment (part 2)

5

50

8

Advanced treatment techniques

5

150

9

Rehabilitation (part 2)

5

50

NLH – Notional Learning Hours

The qualification is not delivered as separate Units. The training programme must integrate the Units (see Training programme guide)
Training centres can also deliver the Level 4 only or the full level 5 only.

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Training Centre Programme

Training centres design their own programme that will achieve the learning outcomes and is best suited their learners, staff and particular circumstances.

It takes many hours of practice to acquire good hands-on clinical skills, and it also takes time to complete all the qualification’s coursework. To achieve this, the overall time taken to deliver the Level 4 programme needs to be a minimum of 6 months. Programmes normally need 8 weekend (or 16 days) workshops and are spread over 8 months. The Level 5 upgrade normally need 5 weekend (or 10 days) workshops spread over 6 months.
If the training is delivered to school leavers, a longer or full-time programme would be required. If delivered to more advanced practitioners such as Osteopaths or Physiotherapists a shorter programme may be more appropriate.

STTQ can adapt coursework assignments to meet the specific requirements of special groups or individuals.

We recommend that the Level 5 upgrade programme should be designed in a way that allows the classes to also be offered as CPD workshops for other suitably qualified therapists.
All training centre programmes must be submitted to and approved by STTQ prior to commencement.
See Training programme guide

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Programme Delivery

This qualification is centred around the development of advanced practical, hands-on clinical skills, underpinned by a high level of theoretical knowledge and understanding.
Tutors delivering practical skills training must have substantial clinical experience and demonstrable competence in applying these skills within a professional clinical practice. As a result, approved training centres are typically private businesses, operated by experienced practising therapists, rather than mainstream education establishments.
To ensure consistent academic standards across all training centres, the theoretical component of the qualification is delivered and assessed through the STTQ online coursework programme. This ensures that all learners study the same topics and are assessed against the same criteria regardless of their training centre. Training centres do not deliver or mark coursework assignments but provide supporting talks, lectures and guidance in the classroom. They can also access learners work to provide extra support when necessary.
Delivery methods shall include:

  • Lectures
  • Classroom-based teaching
  • Integrated practical and theory workshops
  • Guided home study coursework (via the STTQ online system)
  • Guided home practice
  • Case studies (via the STTQ online system)

Training centres may offer this qualification in any format that enables learners to achieve the learning outcomes, and is approved by STTQ.

For full details see, Training programme guide and Unit specifications

  • Learner Authentication

At the start of the classroom training programme, learners must produce valid photo ID. This must be comparable with the preferred name requested on their final STTQ certification.

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Assessments

Each unit within the qualification has clearly defined learning outcomes and associated assessment criteria.

  • To achieve a unit, learners must meet all assessment criteria.
  • To be awarded the qualification, learners must successfully pass all units.

Assessment methods have been designed to provide valid and reliable measures of learner competence and are aligned with Ofqual Level Descriptors.
Coursework and Case Studies
Coursework (home-study) assignments and case studies are delivered online directly to learners by STTQ and assessed by independent STTQ markers within a moderated quality assurance system to ensure consistency and fairness.
Authenticity of Learner Work
Assessors must only assess work that is the learner’s own independent work.
Learners are required to sign a declaration, before getting access to their assignments, confirming that all submitted work will be their own, A false declaration constitutes malpractice and can affect their progress on the qualification.

To authenticate learners’ coursework, at the end of the training centre programme, they have a short, written test made up of a sample of the coursework questions they have already answered online.

Anatomy Tests

It is essential that learners have a good working knowledge of functional anatomy early on in their training so they can progress better with more advanced techniques later on. To achieve this there are three short answer anatomy tests in the classroom during the first half of the L4 training programme.
Practical Skills Assessment

L4: Learners have to complete a log showing 50 hours of practice treatments outside of the classroom.
Practical skills assessments and the final practical exams are conducted at the training centre and must comply with STTQ assessment guidelines. These assessments are overseen, either in person or remotely, by an independent STTQ assessor.
Learners who do not achieve a required pass mark have the opportunity to make improvements and resubmit their answers, or retake tests, to get a better mark.
Reasonable adjustments can be made for learners with special needs.

Summary of Assessments

Level 4 Diploma in Sport and Remedial Clinical Massage

3

Written coursework assignments

Home study

3

Anatomy Tests

Classroom

1

Short-answer written test at the end

Classroom

2

Case Studies

Home study

50hrs

Logged practice treatment

Home practice

1

Practical skills exam

Classroom

Level 5 Upgrade to Soft Tissue Therapy

2

Written coursework assignments

Home study

3

Case Studies

Home study

1

Practical skills exam

Classroom

For full details see the Qualification Assessment Policy

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Late completion

It is common for learners to have not completed all their coursework and Case Studies by the time they take their final practical exam. This is acceptable because we want learners to produce quality answers without rushing them.

L4 Learners have up to one year from the date of their final practical exam to complete all their assignments and case studies, after this time they must re-take the practical exam. The final cut-off for awarding the qualification is two years from the date of their final practical exam.

L5 Learners have two years to complete this programme.

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Appeals Against Assessment Marks

STTQ operates a formal appeals procedure for learners who believe their mark may be unfair. Training centres may also submit an appeal on behalf of a learner, with the learner’s consent. This can be accessed through the STTQ online portal.
For full details see, Appeals Process Policy and Conflict of Interest Policy

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Learner Support, Reasonable Adjustments and Special Consideration

Training centres must ensure that learners with disabilities or additional needs are given a fair opportunity to meet both the physical and academic requirements of the qualification.
Centres must:

  • Provide clear information to prospective learners regarding the practical and academic demands of the qualification
  • Include a question relating to disabilities or additional needs within the application process
  • Record any declared information within the STTQ system for assessor’s reference
  • Monitor learners progress and record any undisclosed learning needs identified during training
  • Apply Reasonable Adjustments and Special Considerations in accordance with STTQ guidelines and the Equality Act 2010

Prospective student with special needs should be given an appraisal to assess their abilities before being accepted. Training centres should make reasonable adjustments to equipment and classroom facilities to accommodate special needs wherever possible.
For full details see, Reasonable Adjustments and Special Considerations Policy.

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Malpractice, Maladministration and Complaints

STTQ operates a formal complaints procedure for malpractice and maladministration which can be accessed through the STTQ website.
If a training centre suspects, or is informed of, possible malpractice or maladministration by a member of staff or a learner, it must:

  • Follow its internal investigation procedures
  • Inform STTQ of the allegation
  • Inform STTQ of the outcome of its internal investigation

STTQ reserves the right to assume responsibility for the investigation were deemed necessary.
If an STTQ assessor suspects malpractice by a learner, the training centre will be notified that an investigation is underway.
For full details see,Malpractice, Maladministration and Complaints Policy.

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Level 4 Sport and Remedial Clinical Massage

Units 1-6

Unit 1: Anatomy, Physiology & Pathology for Soft Tissue Therapists

Learning Outcomes. This unit teaches the learner to understand:

1.1

Functional anatomy and physiology of the musculoskeletal system

1.2

The significance of the Neuromuscular system

1.3

How other systems of the body facilitate musculoskeletal function.

1.4

The causes and pathology of common injuries

1.5

The soft tissue healing process

Unit 2: Sport and Remedial Massage Techniques

Learning Outcomes. This unit teaches the learner how to apply:

2.1

The primary massage techniques in a wide variety of ways

  • To all appropriate areas of the body
  • With clients in a range of prone, supine and side-lying positions
  • Understanding the uses and benefits of the techniques

2.2

Soft Tissue Release techniques

2.3

Neuromuscular (deep tissue and trigger point) techniques

2.4

A range of Muscle Energy Techniques to all main skeletal muscles

2.5

Connective tissue techniques to treat the superficial fascia

Unit 3: Clinical Assessment for Sport and Remedial Clinical Massage.

Learning Outcomes. This unit teaches the learner how to:

3.1

Identify and deal correctly with contraindications, cautions and Red Flags

3.2

Carry out a clinical consultation

  • Taking a case history
  • Recording objective and subjective factors
  • Identifying Biopsychosocial factors

3.3

Apply objective tests to assess soft tissue injury

  • Palpation
  • Postural assessment
  • Range of Movement tests
  • Muscle tests

3.4

Design a treatment plan that best meet the client’s needs

Unit 4: Sport and Remedial Clinical Treatments

Learning Outcomes. This unit teaches the learner how to:

4.1

Deliver a Sports Massage service to support athletes, dancers and people with physically demanding lifestyles.

4.2

Deal correct with acute injuries

4.3

Carry out Remedial Massage treatments to:

  • Improve injury recovery
  • Treat and manage chronic pain
  • Help alleviate the musculoskeletal symptoms associated with medical conditions
  • Improve the recovery of surgical, and other, scars.
  • Safely treat women during and after pregnancy
  • Help people suffering with stress and anxiety.

Unit 5: Rehabilitation

Learning Outcomes. This unit teaches the learner how to:

5.1

Prescribe post-acute injury rehabilitation exercises

5.2

Provide exercise advice to treat and/or manage chronic pain

5.3

Provide active lifestyle advice

Unit 6: Professional Business Practice


Learning Outcomes. This unit teaches the learner how to:

6.1

Operate a professional clinical practice

6.2

Operate a business as a self-employed therapist

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Level 5 Soft Tissue Therapy (upgrade)
Units 7-9

Unit 7: Clinical assessment of injury (part 2)

Learning Outcomes. This unit teaches the learner how to:

7.1

Assess complex chronic pain scenarios

7.2

Assess joint injuries

7.3

Assess posture and functional movement

Unit 8: Advanced treatment techniques

Learning Outcomes. This unit teaches the learner how to:

8.1

Apply advanced Muscle Energy Techniques

8.2

Apply deep myofascial (connective tissue) techniques

8.3

Apply Positional Release Technique

8.4

Apply joint mobilisation techniques

Unit 9: Rehabilitation (part 2)

Learning Outcomes. This unit teaches the learner how to:

9.1

Proscribe exercises and activities to

  • Improve functional movement patterns
  • Control chronic pain
  • Restore neuromuscular control
  • Improve core control
  • Improve proprioception
  • Strengthen weak muscles
  • Lengthen tight muscles
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